Complaint Resolution Contacts by State
If a student’s complaint cannot be resolved after exhausting the Adler University complaint and grievance procedure, the student may file a complaint with the agency from the list below that corresponds to the student’s place of residence.
This list includes contact information for all 50 states, the District of Columbia, Puerto Rico, and the U.S. Virgin Islands. The list below should not be interpreted as informative of what agencies regulate Adler University, or in what states Adler is licensed or required to be licensed. States, through the relevant agencies, will accept complaints regardless of whether Adler University is required to be licensed in that state.
Alabama
Alabama Commission on Higher Education
P.O. Box 302000
Montgomery, AL 36130-2000
ache.state.al.us/Content/Departments/NRI/federal-reg.pdf
Alabama Department of Postsecondary Education
P.O. Box 302130
Montgomery, AL 36130-2130
https://www.accs.edu/student-complaints/
Alaska
Alaska Commission on Postsecondary Education
P.O. Box 110505
Juneau, AK 99811-0505
[email protected]
http://akadvantage.alaska.gov/EDUCATOR-SCHOOL/Postsecondary_Institutions/ Consumer_ Protection.aspx
Arizona
Arizona State Board for Private Postsecondary Education
1400 W. Washington St., Room 260
Phoenix, AZ 85007
https://ppse.az.gov/complaint
Arkansas
Arkansas Higher Education Coordinating Board Arkansas Department of Higher Education
114 East Capitol Ave.
Little Rock, AR 72201
[email protected]
https://www.adhe.edu/private-career-education/students
California
Attorney General’s Office, California Department of Justice
Attn: Public Inquiry Unit
P.O. Box 9044255
Sacramento, CA 94244-2550
http://ag.ca.gov/contact/complaint_form.php?cmplt=PL
Colorado
Colorado Department of Higher Education
1560 Broadway, Suite 1600
Denver, Colorado 80202
http://highered.colorado.gov/Academics/Complaints/default.html
Connecticut
Connecticut Department of Consumer Protection
165 Capitol Ave., Room 110
Hartford, CT 06106
[email protected]
ct.gov/dcp/lib/dcp/Consumer_Statement_CPFR-2.pdf Consumer Complaint
Hotline: 800.842.2649
Delaware
Delaware Higher Education Office
John G. Townsend Building, Suite 2
Dover, DE 19901
[email protected]
Delaware Attorney General Consumer Protection Wilmington
820 N. French St., 5th Floor
Wilmington, DE 19801
[email protected]
District of Columbia
District of Columbia Office of the State Superintendent of Education Higher Education Licensure Commission
810 First St. NE, 2nd Floor
Washington, DC 20002
https://osse.dc.gov/page/frequently-asked-questions-students#complaint
Florida
Florida Commission for Independent Education
325 W. Gaines St., Suite 1414
Tallahassee, FL 32399-0400
fldoe.org/cie/complaint.asp
Georgia
Georgia Nonpublic Postsecondary Education Commission
2082 E. Exchange Pl. #220
Tucker, GA 30084-5334
https://gnpec.georgia.gov/student-complaint-forms
Hawaii
Hawaii Postsecondary Education Authorization Program
P.O. Box 541
Honolulu, Hawaii 96809
[email protected]
http://cca.hawaii.gov/hpeap/student-complaint-process/
Idaho
Idaho State Board of Education
Attn: State Coordinator for Private Colleges and Proprietary Schools
650 West State St.,
P.O. Box 83720
Boise, ID 83720-0037
Illinois
Illinois Board of Higher Education
431 East Adams, 2nd Floor
Springfield, IL 62701-1404
[email protected]
Institutional Complaint Hotline: 217.557.7359
Indiana
Indiana Board for Proprietary Education
Attn: Director of Regulatory Compliance
302 W. Washington St., Room E201
Indianapolis IN 46204
in.gov/che/2744.htm
Iowa
Iowa College Student Aid Commission
475 SW 5th St., Suite D
Des Moines, IA 50309
877.272.4456
Online student complaint submission:
https://www.iowacollegeaid.gov/sdrf-start
Kansas
Kansas Board of Regents
1000 SW Jackson St., Suite 520
Topeka, KS 66612-1368
https://www.kansasregents.org/academic_affairs/private_out_of_state/complaint_process
Kentucky
Kentucky Council on Postsecondary Education
1024 Capital Center Dr. #320
Frankfort, KY 40601-7512
[email protected]
Office of the Attorney General
700 Capitol Ave., Suite 118
Frankfort, KY 40601-3449
[email protected]
https://secure.kentucky.gov/formservices/ AttorneyGeneral/ConsumerComplaintForm
Louisiana
Louisiana Board of Regents
Attn: Nancy Beall or Dr. Larry Trembly
P.O. Box 3677
Baton Rouge, LA 70821-3677
regentsfiles.org/assets/docs/ProprietarySchools/StudentComplaintProcedure.pdf
Louisiana Attorney General Office, Consumer Protection Section
P.O. Box 94005
Baton Rouge, LA 70804
[email protected]
1.800.351.4889, 225.326.6465
https://www.ag.state.la.us/Form/Consumer/Dispute
Maine
Maine Department of Education Anita Bernhardt - Complaints
23 State House Station
Augusta, ME 04333-0023
Maine Attorney General Consumer Protection Division
6 State House Station
Augusta, ME 04333
maine.gov/ag/consumer/complaints/complaint_form.shtml
Maryland
Maryland Higher Education Commission
6 North Liberty St., 10th Floor
Baltimore, MD 21201
410.767.3388
mhec.state.md.us/higherEd/acadAff/MHECStudentComplaintProcess.pdf
Office of the Attorney General Consumer Protection Division
200 St. Paul Place
Baltimore, MD 21202
Consumer Protection Hotline: 410.528.8662
[email protected]
http://www.marylandattorneygeneral.gov/Pages/CPD/complaint.aspx
Massachusetts
Massachusetts Board of Higher Education
One Ashburton Place, Room 1401
Boston, MA 02108
https://www.mass.edu/forstufam/complaints/complaintform.asp
Michigan
Michigan Department of Licensing and Regulatory Affairs
Bureau of Commercial Services, Licensing Division, Proprietary School Unit Staff
201 N. Washington Sq.
Lansing, MI 48913
https://www.michigan.gov/lara/0,4601,7-154-89509—,00.html
Minnesota
Minnesota Office of Higher Education
1450 Energy Park Drive, Suite 350
St. Paul, MN 55108-5227
http://www.ohe.state.mn.us/pdf/ComplaintForm.pdf
Mississippi
Mississippi Commission on College Accreditation
3825 Ridgewood Road
Jackson, MS 39211-6453
mississippi.edu/mcca/downloads/studentcomplaintform.pdf
Consumer Protection Division, Office of the Attorney General
P.O. Box 22947
Jackson, MS 39225-2947
http://www.ago.state.ms.us/contact/ago.state.ms.us/wp-content/uploads/2013/08/ Consumer-Complaint-Form.pdf
Missouri
Missouri Department of Higher Education
205 Jefferson Street, P.O. Box 1469
Jefferson City, MO 65102-1469
[email protected] Policy: http://dhe.mo.gov/documents/POLICYONCOMPLAINT RESOLUTION-reviseddraft.pdf
Montana
Montana Board of Regents, Office of Commissioner of Higher Education Montana University System
2500 Broadway St., P.O. Box 203201
Helena, MT 59620-3201
Nebraska
Nebraska Coordinating Commission for Postsecondary Education
P.O. Box 95005
Lincoln, NE 68509-5005
Nebraska Attorney General Consumer Protection Division
2115 State Capitol
Lincoln, NE 68509
https://ago.nebraska.gov/constituent-complaint-form
Hotline: 800.727.6432
Nevada
Nevada Commission on Postsecondary Education
8778 S Maryland Parkway, Suite 115
Las Vegas, NV 89123
http://cpe.nv.gov/Students/Students_Home/
New Hampshire
New Hampshire Department of Education
101 Pleasant St.
Concord, NH 03301
603.271.0257
[email protected]
New Jersey
New Jersey Higher Education Department
P.O. Box 542 Trenton, NJ 08625
[email protected]
New Mexico
New Mexico Higher Education Department
2048 Galisteo St.
Santa Fe, NM 87505
http://hed.state.nm.us/uploads/files/PPS/Overview/Complaint Form FY2014.doc
New York
New York Office of College and University Evaluation New York State Education Department
5 North Mezzanine
Albany, NY 12234
[email protected]
http://www.p12.nysed.gov/psc/complaintprocess/complaint.html
North Carolina
Postsecondary Education Complaints
c/o Assistant Director of Licensure and Workforce University of North Carolina General Administration
910 Raleigh Rd.
Chapel Hill, NC 27515
919.962.4558
[email protected]
North Dakota
North Dakota Consumer Protection Division Office of Attorney General
Parrell Grossman, Director, Consumer Protection Division Gateway Professional Center
1050 E Interstate Ave., Suite 200
Bismarck, ND 58503-5574
701.328.5570
https://attorneygeneral.nd.gov/sites/ag/files/documents/Complaints.pdf
Ohio
Ohio Board of Regents
25 South Front St.
Columbus, OH 43215-4183
Ohio Attorney General, Consumer Protection Section
30 E. Broad St., 14th floor
Columbus, OH 43215-3400
https://www.ohioattorneygeneral.gov/Media/Newsletters/Consumer-Advocate/April-2018/ How-to-File-a-Consumer-Complaint
Oklahoma
Oklahoma State Regents for Higher Education 655 Research Parkway, Suite 200
Oklahoma City, OK 73104
okhighered.org/current-college-students/complaints.shtml
Oklahoma Office of the Attorney General, Consumer Protection Unit
Attn: Investigative Analyst
313 NE 21st St.
Oklahoma City, OK 73105
www.oag.ok.gov/Websites/oag/images/Documents/Divisions/Consumer/2017_Citizen_ Complaint_Form.pdf
Oregon
Oregon Higher Education Coordinating Commission Office of Degree Authorization
775 Court Street NE
Salem, OR 97301
Oregon Attorney General, Financial Fraud/Consumer Protection Section
1162 Court St. NE
Salem, OR 97301-4096
justice.oregon.gov/consumercomplaints/OnlineComplaints/OnlineComplaintForm/en
Pennsylvania
Pennsylvania Department of Education 333 Market St.
Harrisburg, PA 17126-0333
www.education.pa.gov/Postsecondary-Adult/CollegeCareer/Pages/Students-Complaints.aspx
Office of Attorney General, Bureau of Consumer Protection
14th Floor, Strawberry Square
Harrisburg, PA 17120
attorneygeneral.gov/uploadedFiles/Complaints/BCP_Complaint_Form.pdf
Rhode Island
Rhode Island Board of Governors for Higher Education Shepard Building
80 Washington St.
Providence, RI 02903
Rhode Island Department of Attorney General Consumer Protection Unit
150 South Main St.
Providence, RI 02903
https://riag.wufoo.com/forms/q1851amb1bdd4d5/
South Carolina
South Carolina Commission on Higher Education
1122 Lady St., Suite 300
Columbia, SC 29201
803.737.3918
che.sc.gov/CHE_Docs/AcademicAffairs/License/Complaint_procedures_and_form.pdf
South Dakota
South Dakota Secretary of State, State Capitol
500 East Capitol Ave.
Pierre, SD 57501-5070
[email protected]
South Dakota Office of Attorney General Division of Consumer Protection
1302 E Hwy 14, Suite 3
Pierre, SD 57501-8053
https://atg.sd.gov/complaintform.aspx
Tennessee
Tennessee Higher Education Commission
404 James Robertson Parkway, Suite 1900
Nashville, TN 37243
https://www.tn.gov/thec/bureaus/student-aid-and-compliance/postsecondary-state-authorization/request-for-complaint-review.html
Texas
Texas Higher Education Coordinating Board
1200 E. Anderson Ln.
Austin, TX 78752
http://www.thecb.state.tx.us/reports/PDF/8616.PDF?CFID=74916598&CFTOK EN=32269308
Office of the Attorney General Consumer Protection Division
P.O. Box 12548
Austin, TX 78711-2548
http://txoag.force.com/CPDOnlineForm
Utah
Utah Division of Consumer Protection
160 East 300 South
Salt Lake City, Utah 84111
[email protected]
http://consumerprotection.utah.gov/complaints/index.html
Vermont
Vermont Agency of Education, State Board of Education 120 State St.
Montpelier, VT 05620-2501 [email protected]
Vermont Attorney General’s Office
109 State St.
Montpelier, VT 05609-1001
Virginia
State Council of Higher Education for Virginia
101 N. 14th St., James Monroe Building
Richmond, VA 23219
[email protected]
https://www.schev.edu/index/how-do-i/student-complaints
Washington
Washington Student Achievement Council
917 Lakeridge Way, P.O. Box 43430
Olympia, WA 98504-3430
[email protected]
http://wsac.wa.gov/protecting-education-consumers
West Virginia
West Virginia Higher Education Policy Commission
1018 Kanawha Blvd. E., Suite 700
Charleston, WV 25301-2800
West Virginia Office of the Attorney General, Consumer Protection Division
P.O. Box 1789
Charleston, WV 25326-1789
https://ago.wv.gov/Pages/consumercomplaint.aspx
Wisconsin
Wisconsin Educational Approval Board
201 W. Washington Ave., 3rd Floor
P.O. Box 8696
Madison, WI 53708
[email protected]
https://dsps.wi.gov/Documents/EAComplaintForm3.01.doc
Wyoming
Wyoming Department of Education
2300 Capitol Ave., Hathaway Building, 2nd Floor
Cheyenne, WY 82002-0050
http://edu.wyoming.gov/downloads/schools/student-complaint-process.docx
Attorney General’s Office
123 Capitol Building 200 W. 24th St.
Cheyenne, WY 82002
Puerto Rico
Puerto Rico Council on Higher Education
P.O. Box 1900
San Juan, Puerto Rico 00910-1900
Puerto Rico Department of Justice
P.O. Box 9020192
San Juan, Puerto Rico 00902-0192
U.S. Virgin Islands
Government of the United States Virgin Islands Department of Education, Office of the Commissioner
1834 Kongens Gade
St. Thomas, V.I. 00802
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