Jun 22, 2025  
2022 - 2023 Adler Catalog 
    
2022 - 2023 Adler Catalog [ARCHIVED CATALOG]

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MIO 520 - Workplace Measurement & Performance Management


3
In this course, students learn about the various strategies to assess, understand and improve upon measurable workplace behaviors, attitudes, and topics. Students will learn all aspects of the performance management process, which begins with the organization’s goals and standards and is continuously monitored by measuring and evaluating employees, distributing rewards, coaching and training employees, providing feedback, and aligning goals across the levels of the organization. Students learn about rater errors, rater-ratee relationships, contextual performance, employee motivation, and performance management in multi-national organizations. As an additional input to organizational data collection, students will learn how to design a survey, evaluate the reliability and validity of a survey, utilize statistics to analyze the survey data, and interpret and present survey results to clients. Qualitative and quantitative tools of measuring consumer and employee attitudes will be discussed.



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